Legal Documents

Transparency is key. Review and download our official terms, policies, and agreements below.

Acceptable Use Policy

Guidelines for responsible usage of our internet services and network resources.

Download PDF

Terms of Service

The legal agreement governing your subscription, rights, and responsibilities.

Download PDF

Privacy Policy

Details on how we collect, use, and protect your personal information.

Download PDF

VoIP Compliance

Important information regarding our Voice over IP services and regulatory adherence.

E911 Disclosure & Backup Power

Veloxinet complies with all FCC regulations regarding VoIP services. Please be aware that VoIP 911 services may operate differently than traditional landlines, specifically regarding power outages and location accuracy. We recommend reviewing our full E911 disclosure and battery backup policies.

Download Disclosure

Regulatory Information

FCC Registration Number (FRN): 0017335381
USF Contribution Factor: Compliant with current quarterly rates.
CPNI Compliance: Customer Proprietary Network Information is protected under federal law.