Frequently Asked Customer Questions

Q - How does Veloxinet's Speed Compare to Dial-Up?

A - Veloxinet connects you at speeds up to 2 Mbps. This is around 40 times the speed of dial-up.

Q - Does Veloxinet require a phone line?

A - No. Veloxinet is transmitted over the air to your premesis. Therefore, it will not tie up your phone line.

Q - What will impact my ability to receive Veloxinet's Service?

A - You must be within range of a Veloxinet tower to receive our service. In addition, there must be minimal obstructions in-between the antenna installed at your location and Veloxinet's tower. This can be determined via site analysis.

Q - Are there any limits to bandwidth usage?

A - Every Veloxinet plan comes with unlimited minutes. No bandwidth quotas or overage charges.

Q - What is needed to get Veloxinet Broadband?

A - To receive our service you need a computer with an Ethernet port (looks like a large phone-jack) and/or a router. You also need an outdoor antenna (provided by Veloxinet) that links your computer or router to our service.